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Last updated: December 23, 2024

Introduction

Ignitia AB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, address, contact information, account credentials, and payment details. Additionally, we may collect technical data automatically when you interact with our website, including your IP address, browser type, and browsing history. Information collected through cookies and tracking technologies helps us understand user behavior and improve our services.

Use of Your Information

The information we collect is used to enhance your experience with our services. This includes personalizing your interactions with our website, managing your account, providing customer support, and ensuring compliance with legal requirements. We may also use your information to send updates, notifications, or promotional materials, where consent has been provided.

GDPR Compliance

As part of our commitment to GDPR compliance, you have several rights regarding your personal data. You have the right to access the information we hold about you, request corrections to inaccurate or incomplete data, and ask for the deletion of your personal information, except where retention is legally required. You may also limit the processing of your data or request its transfer in a portable format. Additionally, you have the right to object to certain processing activities and to withdraw your consent for data usage at any time. To exercise these rights, please contact us using the details provided below.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy. This includes fulfilling legal obligations, meeting contractual requirements, and supporting our business operations. Information used for analytics or service improvements is typically retained for shorter periods unless it is essential for security or legal compliance. Once data is no longer required, we securely delete or anonymize it.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your user experience and analyze site usage. Cookies are small text files stored on your device, enabling us to remember your preferences, track user activity, and deliver a seamless browsing experience. You can manage or disable cookies through your browser settings; however, some features of our website may be unavailable without them. For more information about how we use cookies, please refer to our Cookies Policy.

Security of Your Information

We employ robust administrative, technical, and physical measures to protect your personal data. Despite our efforts to secure your information, no method of transmission over the internet or electronic storage is entirely secure. We encourage you to take appropriate precautions when sharing sensitive information online.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we handle your information.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@ignitia.se

Phone: +233 54 040 8997